Last Updated: 09/27/2023

At Starling Support ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Payment information (if applicable)

1.2 Usage Information:

  • Information about your use of our website or services
  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages viewed
  • Referring URL
  • Other usage data

2. How We Use Your Information

We may use your information for the following purposes:

2.1 Providing Services:

  • To respond to your inquiries and provide support
  • To process transactions if applicable
  • To personalize and improve our services
  • To send periodic emails, updates, or notifications related to our services

2.2 Legal Compliance:

  • To comply with applicable laws and regulations
  • To protect our rights, privacy, safety, or property
  • To investigate and prevent fraudulent or illegal activities

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties unless we have obtained your consent or as required by law. We may share your information with trusted service providers or partners who assist us in operating our website and providing services, subject to strict confidentiality agreements.

4. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage method is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in our emails.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website or by other means.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

info@starling.support